Digitising a Regional Bank’s Enterprise Document Archive
How Papyrus Intelligent EDMS turned a million-document paper archive into a searchable, governed enterprise knowledge base — without disrupting daily banking operations.
A million-document backlog, and no way to search it
The bank held more than a million historical customer files, account opening documents and transaction records — largely on paper, with some scanned images stored in disconnected folders. Retrieving a single file for a customer query, audit request or compliance check could take hours, and there was no reliable, searchable record of what existed or where.
- Manual retrieval taking hours per request
- No searchable index across the archive
- Compliance and audit exposure from missing records
From paper archive to enterprise knowledge base
Fabtech deployed Papyrus Intelligent EDMS with high-speed scanning, AI-powered OCR, automatic classification and metadata extraction, turning the physical archive into a fully searchable digital repository. Staff now search for the knowledge they need rather than searching through folders and boxes.
- High-volume scanning & intelligent indexing
- AI classification, auto-tagging & semantic search
- Human-in-the-loop verification for accuracy
Papyrus, Connected to the Bank’s Technology Ecosystem
Built on Proven Enterprise Technology
From Hours of Searching to Seconds of Retrieval
Searchable Enterprise Archive
A million-document backlog became instantly searchable instead of physically stored and unindexed.
Faster Record Retrieval
Customer and compliance requests that took hours now take minutes.
Stronger Audit Trail
Every document access and change is logged, supporting regulatory audits.
Our Consulting Methodology
Business Challenge
Discovery Workshop
Business Analysis
Solution Design
Papyrus Implementation
Scanning & Migration
Integration
Training
Go Live
Continuous Optimisation
Business Outcomes
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