Network Management
We have comprehensive network management solutions that ensure robust service levels and performance across the IT infrastructure.

Network management involves a set of functions, activities, methods, procedures, and the use of tools to effectively administer, operate, and maintain computer network systems. These functions are essential for ensuring that a network functions reliably, securely, and efficiently. Here are the key aspects of network management:
Strictly speaking, network Management does not include terminal equipment (PCs, workstations, printers, etc.). Rather, it concerns the reliability, efficiency and capacity/capabilities of data transfer channels.
Some of the main Areas of network management are summarized below:
Network Administration: This involves tracking and inventorying the many network resources such as monitoring transmission lines, hubs, switches, routers, and servers; it also involves monitoring their performance and updating their associated software – especially network management software, network operating systems, and distributed software applications used by network users.
Network Operation: This involves smooth network functioning as designed and intended, including close monitoring of activities to quickly and efficiently address and fix problems as they occur and preferably even before users are aware of the problem.
Network Maintenance: This involves timely repair and necessary upgrades to all network resources as well as preventive and corrective measures through close communication and collaboration with network administrators. Example work includes replacing or upgrading network equipment such as switches, routers and damaged transmission lines.
Network Provisioning: This involves configuring network resources to support the requirements of a particular service; example services may be voice capabilities or increasing broadband requirements to facilitate more users.
Network Performance Monitoring Solutions
Network performance monitoring solutions offer a wide range of features and capabilities to help organizations manage and optimize their network infrastructure. Here are some common tasks and work we do using these tools:
Real-time Network Monitoring: These tools continuously monitor network devices and services to provide real-time visibility into the performance of the network.
Traffic Analysis: They analyze network traffic to identify bandwidth hogs, bottlenecks, and abnormal patterns that can impact network performance.
Alerting and Notifications: Network monitoring solutions can send alerts and notifications to IT administrators when predefined thresholds are exceeded or when network issues are detected.
Performance Metrics: They collect and display key performance metrics such as latency, packet loss, and jitter for network devices and connections.
Device Health Monitoring: These tools track the health of network devices (routers, switches, firewalls, etc.) and provide insights into their operational status.
Capacity Planning: Network performance monitoring solutions help organizations plan for future network capacity needs by analyzing historical data and trends.
Configuration Management: They assist in managing and tracking changes to network device configurations to ensure compliance and prevent misconfigurations.
Packet Capture and Analysis: Some solutions offer packet capture capabilities for in-depth analysis of network traffic, which can be useful for troubleshooting complex issues.
Topology Mapping: They automatically discover and map network topologies, making it easier to understand network architecture.
Historical Data Storage: These solutions store historical performance data, allowing IT teams to analyze trends and troubleshoot past issues.
User Experience Monitoring: Some solutions include tools for monitoring the end-user experience, helping organizations understand how network performance impacts users.
Integration with Other Systems: Network monitoring solutions can integrate with other IT management systems, such as help desk software and security tools, for a comprehensive view of the IT environment.
Security Monitoring: In addition to performance monitoring, some solutions offer security monitoring features to detect and respond to security threats within the network.
Compliance Reporting: They generate reports and logs that can be used for compliance audits and reporting requirements.
Customization and Dashboards: These tools often allow users to customize dashboards and reports to focus on the specific network performance metrics that matter most to their organization.
Multi-Vendor Support: Network performance monitoring solutions typically support a wide range of network hardware and vendors, ensuring compatibility with diverse network environments.
Scalability: They are designed to handle large and complex networks, making them suitable for enterprises and service providers with extensive network infrastructure.